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"Caught 4 jobs last month I would've missed. Each one was $300-500."
— James P., Melbourne
In a world of emails and chatbots, a phone call still closes the deal.
When someone picks up the phone, they're serious. Phone leads convert 10-15x higher than web forms.
A real conversation in seconds does what emails take days to achieve. Your customer feels looked after.
78% of customers buy from whoever responds first. Miss the call, miss the job.
See how EzyBiz changes the game for plumbers just like you.
Hands full of pipe fittings
Phone rings, can't answer with wet hands. Customer calls another plumber. $400 blocked drain job gone.
Your virtual assistant answers, captures the blocked drain emergency, gets their address. You get the job when you surface.
Emergency callout while you're sleeping
Miss the call sleeping, customer finds someone else. $800 emergency job gone to your competitor.
Your virtual assistant answers, captures urgency, wakes you with notification for genuine emergencies. You take the $800 job.
Customer wants you to look at their hot water
3 days of missed calls and texts trying to find a time. Customer gives up and calls another plumber.
Your virtual assistant offers your available time slots. Customer picks Thursday 2pm. Appointment confirmed instantly while you work.
"How much for a hot water install?"
Drop everything to quote or lose them. Constant interruptions all day answering the same questions.
Your virtual assistant provides ballpark pricing from your rates, captures their details for follow-up. You stay focused on the job.
Blocked toilet call during family time
Family time interrupted or business lost. Answer and work all weekend, or ignore and miss the job.
Your virtual assistant handles it, books Monday unless truly urgent. Family time protected, job still secured.
Busy week, 5 calls you can't take
Can't remember who wanted what. Calls blur together. "Was it the kitchen or bathroom leak?"
Each enquiry logged with address, issue type, and when they need it done. Follow up prepared.
What exactly did they say was leaking?
Memory only. Was it under the sink or in the ceiling? Hot water or cold? Show up with wrong parts.
Every call transcribed. Read exactly what they described on the drive over. Show up prepared with the right gear.
Third spam call today while fitting a tap
Answer phone covered in grease, it's another solar panel sales pitch. Waste 30 seconds, lose focus on the job.
Your virtual assistant detects it's spam and handles it. You can review blocked calls anytime, but real plumbing jobs always get through to you.
Built by asking real plumbers what they actually need to run their business.
Your customers always reach someone professional, even when you're under a sink or driving. No more losing emergency jobs to competitors.
Customers call your business line, not your personal mobile. Every call answered professionally. Takes 5 minutes to activate.
Read the job type, address, and urgency before you jump in. Take the $800 burst pipe, let routine enquiries auto-confirm.
Full transcript of every call. No more "sorry, what was your address again?" on arrival.
Emergency burst pipes ping you immediately. Routine maintenance bookings get handled without interrupting your work.
Tell it your services, callout fees, and service areas once. Customers swear they spoke to a real person.
Tell your virtual assistant your availability once. Customers book themselves. You get details via SMS—just show up.
Tired of robocalls when you're elbow-deep in a drain? Your virtual assistant filters spam. Only real plumbing jobs get through.
Your virtual assistant recognises urgent situations and routes them immediately. Routine calls wait until morning.
Three steps. No tech skills needed. No contracts.
Choose a local number your customers will recognise. Sydney, Melbourne, Brisbane - wherever you work.
Takes 2 minutes. Just answer a few questions about what you do, when you work, and what you charge.
That's it. Every call gets answered. You take over the important ones. Life gets easier.
One extra job pays for your whole year.
Join Australian plumbers already using EzyBiz.
"Caught 4 emergency jobs last month I would've completely missed. Each one was $300-500. This thing pays for itself before you finish reading this."
"One burst pipe call at 11pm paid for 6 months of this. Used to lose half my calls when I was under a house—now every blocked drain gets captured. Can't believe I waited this long."
"My wife used to take calls. Now she's much happier and I'm catching an extra $2-3K per month in jobs I would've missed. Customers think I've got a proper office with full-time staff."
Got questions? We've got answers.
During setup, you'll provide information about your business including services, pricing, operating hours, and common customer questions. The Virtual Receptionist uses this to have natural, informed conversations with your callers.
Yes! When Virtual Receptionist is handling a call, you receive a notification. Press the transfer button to join the call instantly. The Virtual Receptionist gracefully exits while your customer stays on the line - they experience a seamless handoff.
EzyBiz works 24/7. The Virtual Receptionist knows your business hours and informs callers accordingly, but still handles enquiries, takes messages, and can notify you of urgent calls even outside hours.
Absolutely. All calls and data are encrypted end-to-end. We use enterprise-grade security infrastructure with Firebase and Google Cloud Platform. Your business information is never shared with third parties.
Currently, EzyBiz provides new Australian business numbers. Number porting from other providers is on our roadmap. You can forward your existing number to your EzyBiz number in the meantime.
We'll notify you when you're approaching your limit. You can upgrade your plan anytime, or additional minutes are available at a per-minute rate. We never cut off service mid-call.
Absolutely not. We're a technology company that walks the walk—we develop all our software in-house in Melbourne, Australia.
EzyBiz uses mobile phone numbers to allow for texting and calls. Porting your existing number is possible, please contact hello@avocadodigital.com.au for assistance.
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