Virtual Receptionist for Small Business Australia

The Hidden Cost

Dear Business Owner,
are you spending more time dodging spam calls than closing real customers?

Most business owners don't realize how many genuine leads slip through while they're stuck on the phone with time-wasters. You're busy working IN your business — but how many real opportunities are you missing while you're tied up?

Calls Going Unanswered

60%

of all business calls go unanswered — that's 6 out of every 10 potential customers

Callers Who Never Try Again

85%

of callers won't call back — they'll move straight to your competitor

Average Annual Loss

$40K

lost every year from missed calls ($30K-$50K range)

Won't Leave Voicemail

80%

won't leave a voicemail — they'll call your competitor instead

Every missed call is money walking out the door

Easy Biz answers every call, screens spam, books appointments — while you focus on your work.

Smart Availability

Focus on your clients, let EzyBiz weed out the spam

Set your availability in the app and EzyBiz handles the rest. Your callers always get a professional experience—whether you answer or not.

✓

Available

You answer first. Phone rings you for ~15 seconds. No answer? Virtual receptionist takes over, schedules callbacks, and can transfer back if urgent.

"I'm free to take calls right now"

⏸

Busy

Screened & filtered. Virtual receptionist answers immediately, screens the enquiry, offers transfer if urgent. Otherwise takes detailed message.

"I'm with a client—patch through if it's urgent"

⊖

Do Not Disturb

Fully handled. Virtual receptionist handles everything. No transfers, no interruptions. Takes detailed messages and books callback times with callers.

"Don't bother me at all"

Smart CRM

Your CRM Updates Itself. You Just Close Deals.

Every call becomes a contact automatically. No typing. No manual updates. No wasted time. Just a complete history of every customer interaction, ready when you need it.

EzyBiz Remembers Everything

Names, numbers, what they needed — EzyBiz captures it all while you're still on the call. No more "wait, who was that again?" moments.

Your Whole Call History, Searchable

Full transcripts of every conversation. Find that customer who called three weeks ago about a quote — in seconds, not minutes.

Spot the Good Leads Fast

EzyBiz flags urgent calls, repeat customers, and time-wasters automatically. You'll know who's worth calling back first.

Every Call, Captured

Full transcripts & AI summaries

Every call — whether you answered it or the virtual receptionist did — gets a full transcript and an AI-generated summary. Know exactly what was discussed without listening to recordings.

Owner-answered calls are recorded and transcribed automatically. Virtual receptionist calls include the full conversation, caller sentiment, and recommended next steps.

🔒 All recordings comply with Australian privacy law with automatic disclosure at the start of each call.

📋 Complete History

See your full call history with caller names, times, and durations. Tap any call for the complete transcript and summary. Know who called, when, and what they needed — even if you were busy with a client.

Colour-coded to show which calls you answered and which the virtual receptionist handled.

Keep Your Number

Add EzyBiz Intelligence to your existing number. Or get a new one instantly.

Already have a business number on your van, cards, and Google listing? Keep it. We'll make it smarter.

⚡

New EzyBiz Number

Instant setup

Get a brand new Australian business number, ready to go in seconds. Perfect if you're just starting out or want a dedicated line.

📲

Call Forwarding

Ready in 5 minutes

Keep your existing number with your carrier. Set up forwarding so missed calls route to EzyBiz automatically. Great for getting started fast while you decide on porting.

🔄

Port Your Number

5-10 business days

Transfer your existing number to EzyBiz for full control. All three availability modes work seamlessly with the in-app toggle. The ultimate experience.

Get Started

Professional presence in 5 minutes

Three simple steps. No complexity. No commitments.

Choose your business number

Select a professional local number that builds trust with your community and client base.

Tell us about your practice

Share your services, availability, and how you work. Takes just 2 minutes to configure.

Focus on your clients

That's it. Your professional front desk is live. Every call answered. You focus on what you're great at.

Compare the Real Cost

Traditional answering services add up fast

At just 20 calls a month, you're already paying $70-100 elsewhere. EzyBiz starts from $19.99.

Feature	Ruby Receptionist	OfficeHQ	Alltel
Monthly cost	$33 base + $3.79/call	$55 + $2.20/call	$49 + $4.50/call
Cost at 20 calls/mo	$108.80	$99.00	$139.00
Cost at 50 calls/mo	$222.50	$165.00	$274.00
Unlimited calls	❌	❌	❌
24/7 availability	Business hours only	✅ (extra cost)	Business hours
Call transcripts	❌	❌	❌
Auto contact list & CRM	❌	❌	❌
Smart call routing (3 modes)	Basic forwarding	Basic forwarding	Basic forwarding
Mobile app	iOS & Android	✅	❌	❌

Pricing

Plans starting from

$19.99 /month

Get Started

Your ROI Math

1 new client = $1,500-5,000+ in annual value
EzyBiz costs = $240/year
One client secured = pays for 6-20+ years

Compared To Alternatives

Virtual assistant: $800-2,000/month
Part-time receptionist: $2,500+/month
Missed opportunities: Priceless

Testimonials

What Solopreneurs Say

Join consultants, coaches, and therapists already using EzyBiz.

"Clients think I have a full office. I'm working from home with a coffee. EzyBiz lets me sound as established as my expertise deserves."

Emma Kowalski

Business Strategy Consultant, Sydney

"I actually have my evenings back. Prospects still book sessions, but I'm not glued to my phone at dinner anymore. Game changer for work-life balance."

Tom Martinez

Executive Coach, Melbourne

"My clients never hear my phone ring mid-session anymore. Sessions stay sacred, inquiries still get captured. Exactly what I needed."

Lisa Reynolds

Clinical Therapist, Brisbane

FAQ

Frequently Asked Questions

Got questions? We've got answers.

During setup, you'll share information about your practice: services offered, session types, typical rates, and how you work. The Virtual Receptionist uses this to have natural, informed conversations with callers.

Yes! You get a notification when calls come in. Tap to join and the Virtual Receptionist seamlessly transfers the caller to you—they experience a smooth handoff, like being transferred to a colleague.

Most callers genuinely think they spoke to your office assistant. The Virtual Receptionist is professionally conversational, knows your practice details, and handles inquiries naturally.

Absolutely. All calls and data are encrypted end-to-end. We use enterprise-grade security infrastructure. Your business information is never shared with third parties. Privacy is paramount.

Yes! You can port your existing business number to EzyBiz for full control, or use our call forwarding option while you decide. Both options work seamlessly — your customers call the same number they always have.

We'll notify you when approaching your limit. You can upgrade anytime, or purchase additional minutes at a per-minute rate. We never cut service mid-call.

Your All-in-one Business Phoneline

Dear Business Owner,are you spending more time dodging spam calls than closing real customers?